(FAQ) FREQUENTLY ASKED QUESTIONS

 

Where can I purchase Arroway Modular Bracelets's (AMB) products?

Arroway Modular Bracelets currently sells its products exclusively online through our official website (arrowaybracelets.com.) At this time, we do not have plans to open a brick-and-mortar store. Thank you for supporting our online business.

 

When will I receive my order?

For detailed information regarding shipping times, please visit our Shipping Policy page.

 

Do you offer a warranty on your products?

Yes, we offer a 1-year limited warranty on our products. For more details, please refer to our Warranty Page.

 

What payment methods do you accept?

For a list of accepted payment methods, please see our Payment Methods page.

 

What size of bracelet should I choose? 

We recommend measuring your wrist size before purchasing a bracelet. For more detailed information, please check our Sizing Guide - Bracelet Length. Please note that once a product is sized or shows any signs of wear or alteration, it will not be eligible for return or refund.

 

Which spring bars should I choose for my bracelets? What if I don’t select a tip size?

We recommend checking the model of the watch for which you are purchasing the bracelet. In most cases, the 0.9 mm spring bar is the most common for modern watches. However, if your watch has larger lug holes, please verify the appropriate size before choosing. If you do not select a spring bar tip size, we will automatically ship the standard 0.9 mm spring bars with your selected bracelet. For more information, please refer to our Sizing Guide - Spring Bars. If you're still unsure which size to choose, we highly recommend contacting us for assistance before placing your order. Thank you!

 

What is your return policy?  

For detailed information regarding returns and refunds, please refer to our Return and Refund Policy.

 

Are all listed prices in USD?

All products offered on our official website are listed in US Dollars (USD).

 

Why can’t I choose my country for shipping?

As a new small business, we currently offer shipping to a limited number of countries, which are listed on our website. We hope to expand our international shipping options in the future. For international customers, please select the appropriate foreign currency for your delivery market from the dropdown menu in the header above.