(FAQ) FREQUENTLY ASKED QUESTIONS
Where can I purchase Arroway Modular Bracelets's (AMB) products?
Arroway Modular Bracelets's (AMB) products are sold exclusively through our official website at arrowaybracelets.com. At this time, we do not sell our products through any other online platforms, physical stores, or third-party retailers. Please be cautious of scammers or individuals who may claim to represent Arroway Modular Bracelets (AMB) on other sites or channels. If you have any questions or concerns, we encourage you to reach out to us directly through the contact form on our official website. Thank you for supporting our online business and ensuring you’re getting genuine Arroway Modular Bracelets’s (AMB) products directly from us.
When will I receive my order?
For detailed information regarding shipping times, please visit our Shipping Policy page.
Do you offer a warranty on your products?
Yes, we offer a 1-year limited warranty on our products. For more details, please refer to our Warranty Page.
What payment methods do you accept?
For a list of accepted payment methods, please see our Payment Methods page.
What size of bracelet should I choose?
We recommend measuring your wrist size before purchasing a bracelet. For more detailed information, please check our Sizing Guide - Bracelet Length. Please note that once a product is sized or shows any signs of wear or alteration, it will not be eligible for return or refund.
Which spring bars should I choose for my bracelets? What if I don’t select a tip size?
We recommend checking the model of the watch for which you are purchasing the bracelet. In most cases, the 0.9 mm spring bar is the most common for modern watches. However, if your watch has larger lug holes, please verify the appropriate size before choosing. If you do not select a spring bar tip size, we will automatically ship the standard 0.9 mm spring bars with your selected bracelet. For more information, please refer to our Sizing Guide - Spring Bars. If you're still unsure which size to choose, we highly recommend contacting us for assistance before placing your order. Thank you!
What is your return policy?
For detailed information regarding returns and refunds, please refer to our Return and Refund Policy.
Are all listed prices in USD?
All products offered on our official website are listed in US Dollars (USD).
Why can’t I choose my country for shipping?
As a new small business, we currently offer shipping to a limited number of countries, which are listed on our website. We hope to expand our international shipping options in the future. For international customers, please select the appropriate foreign currency for your delivery market from the dropdown menu in the header above.